Privacy Policy

Effective Date: 1st May 2023

Daniel Salt LTD is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you use our e-commerce website www.danielsaltltd.com. By accessing or using our Website, you consent to the collection, use, disclosure, and retention of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information We may collect personal information from you when you voluntarily provide it to us while using our Website. This may include your name, email address, mailing address, telephone number, payment information, and any other information you provide during the registration or checkout process.

1.2 Automatically Collected Information When you visit our Website, we may automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits.

2. Use of Information

We may use the personal information we collect for the following purposes:

2.1 Order Processing To process and fulfill your orders, including confirming your purchases, sending order notifications, arranging shipment, and providing customer support related to your purchase.

2.2 Account Management To create and manage your user account, including account registration, authentication, and account-related communications.

2.3 Improving Our Services To analyze trends, administer our Website, track users’ movements, and gather demographic information for aggregate use. This helps us improve our services and enhance your user experience.

2.4 Communication To communicate with you regarding your orders, respond to your inquiries, provide information about our products, services, and promotional offers, and send you newsletters or marketing communications you have opted in to receive.

3. Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

3.1 Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our Website, conducting our business, and providing services to you. These service providers have access to your personal information solely for the purpose of performing their functions and are obligated to maintain its confidentiality.

3.2 Legal Compliance We may disclose your personal information as required by law, governmental regulations, or to comply with valid legal processes, such as subpoenas or court orders.

4. Retention of Information

We will retain your personal information for the following periods:

• Inactive accounts: 2 years from the date of inactivity.
• Pending orders: 1 month from the date the order was placed.
• Failed orders: 1 month from the date of the failed transaction.
• Cancelled orders: 1 year from the date of cancellation.
• Completed orders: 2 years from the date of completion.

After the respective retention periods, we will securely delete or anonymize your personal information in accordance with applicable laws and regulations.

5. Data Security

We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to access, update, correct, and delete your personal information held by us. If you wish to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us using the contact information provided at the end of this Privacy Policy.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

8. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Daniel Salt LTD 
info@danielsaltltd.com